Every Split — Support
Need help with Every Split? The fastest way to reach us is email — a human reads every message.
We reply within 3 business days, usually sooner. Write in English or Portuguese.
Frequently asked questions
Do the people I split with need the app?
No. You can add participants simply by typing a name — they do not need an account. Sharing a group is optional, for when everyone wants to see and add expenses themselves.
I added someone by name. What should I keep in mind?
Names you type are stored as part of your content, and you are responsible for having the right to record them. Use first names or nicknames if you prefer — the app only needs a label to split correctly.
Does Every Split move money between people?
No. It calculates who owes whom and how much; the actual payment happens outside the app, however your group prefers (Pix, cash, transfer).
How do I delete my account?
Inside the app, go to Settings › Account › Delete account. Deletion is immediate: your content is removed from our systems right away and from backups within 30 days. If you no longer have the app or cannot sign in, use our deletion request page at rochalabs.pro/apps/every-split/delete-account/ and we will complete it within 3 business days.
How do I cancel my subscription?
If you subscribed through the App Store, open your device Settings › your name › Subscriptions, select Every Split and tap Cancel. If you subscribed through Google Play, open the Play Store app › profile › Payments and subscriptions › Subscriptions. If you subscribed on the web, cancel inside the app under Settings › Subscription. Deleting the app never cancels a subscription, and you keep access until the end of the period you already paid for.
How do I remove the ads?
Ads appear only in the free version of Every Split — subscribing to the paid plan removes them entirely. If you already subscribe and still see ads, sign out and back in, and contact us if it persists.
Finding your app version
When reporting a problem, include the app version: open Every Split and go to Settings — the version number is shown at the bottom of the screen. It helps us reproduce exactly what you are seeing.
Other contacts
Privacy requests: hello@rochalabs.pro. Anything else about the studio: hello@rochalabs.pro.